Privacy Policy for RainShield Pro

Effective Date: July 1, 2025 
Business Name: RainShield Pro – Your Complete Home Service Experts 
Website: https://rainshieldpro.com/ 
Email: hello@rainshieldpro.com 
Phone: (916) 507-0702 | (607) 270-1978 

1. Introduction

RainShield Pro (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request service quotes, or opt in to receive communications — including SMS or email messages.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Details: Your name, email address, phone number, and ZIP or service address.

• Service Details: Information about the home service you request (e.g., electrical, HVAC, plumbing, remodeling, handyman, or pool/spa).

• Communication Preferences: Your consent and choices regarding SMS, phone, or email updates.

• Technical Data: Non-identifiable data such as browser type, IP address, and usage analytics to improve performance and security.

3. How We Use Your Information

We use your data to:

• Connect you with qualified, independent local service providers.

• Manage service requests, quotes, or referrals.

• Communicate confirmations, follow-ups, and support messages.

• Improve our website and customer experience.

• Send optional marketing or promotional communications (only if you’ve explicitly opted in).

Your phone number will not be used for SMS marketing unless you check the consent box on our opt-in form.

4. SMS & Email Communication Policy

Transactional Messages

If you opt in for transactional messages, you may receive texts regarding:

• Service request confirmations or updates.

• Scheduling reminders or connection details.

• Follow-up inquiries for service quality.

Marketing Messages

If you separately opt in for marketing messages, you may receive:

• Special offers, promotions, or partner service announcements.
  Message frequency: up to 6 messages per month.
  Message and data rates may apply.

Opting Out

You can unsubscribe from SMS at any time by replying STOP.
For assistance, reply HELP or email hello@rainshieldpro.com.
Unsubscribing from marketing does not affect transactional or service-related communications.

5. Third-Party Services & Lead-Generation Disclaimer

RainShield Pro operates as an independent lead-generation platform that connects customers with verified local electricians and service professionals.
We do not directly perform electrical, HVAC, plumbing, or any home services.

When you submit an inquiry through our website or call our listed numbers:

• Your information may be shared with third-party providers to fulfill your service request.

• These independent contractors operate under their own licenses, pricing, and policies.

• RainShield Pro may receive a referral fee or commission for successful customer connections.

We are not responsible for the actions, workmanship, pricing, or outcomes of any third-party provider.
Please review their individual terms, warranties, and privacy policies before engaging in any service.

6. Data Sharing and Disclosure

We do not sell or rent personal data.
However, we may share information with:

• Authorized third-party providers who contact you regarding your requested services.

• Trusted partners who deliver SMS, email, or communication services in compliance with carrier and privacy regulations.

• Regulatory authorities if required to comply with applicable laws or enforce our terms.

All partners are required to use your data only for legitimate purposes and to protect it from misuse or unauthorized disclosure.

7. Data Retention and Security

We retain your personal data only as long as necessary to facilitate service requests, comply with legal obligations, or maintain transaction records.
We use encryption, secure servers, and limited internal access to safeguard your data.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Request access, correction, or deletion of your personal information.

• Withdraw consent for marketing communications at any time.

• Request a summary of your stored data.

To exercise these rights, contact hello@rainshieldpro.com.

9. Cookies and Tracking

Our website may use cookies, tracking pixels, or analytics tools to improve functionality and monitor performance.
You can disable or manage cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites or service partner pages.
We are not responsible for their content, data handling, or privacy practices.
Please review their respective privacy policies.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect business, legal, or operational changes.
All updates will be posted here with a revised “Effective Date.”
We encourage you to check this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:

RainShield Pro – Your Complete Home Service Experts
📍 1541 Arvilla Dr, Sacramento, CA 95822, USA
📧 hello@rainshieldpro.com
📞 (916) 507-0702 | (607) 270-1978

RainShield Pro – All Your Home Solutions Under One Shield.
Your privacy and trust are our top priorities.